STUDENT COMPLAINT POLICY.
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school number is: S5361.
The school’s programs are approved by TWC, as well as (name(s) of other Texas state agencies, as applicable) and (name(s) of any relevant accrediting bodies).
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.
STUDENT GRIEVANCE PROCEDURE
Complaints are defined as any student concern regarding the school programs, services, or staff. A student who has a concern about a school-related issue is encouraged to schedule a conference with the School Director to find resolution. If an issue is not resolved to a student’s satisfaction through the conference, the student can file a formal complaint in writing with the School Director who will formally investigate the complaint, take appropriate action, and provide a written response to the student by the 10th business day after the day the formal written complaint is received by member of the school faculty or staff. Note: a conference with the School Director is not required before a student files a formal written complaint.
Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.
Information on filing a complaint with TWC can be found on TWC’s website at
A student who is dissatisfied with the School Director’s response can file a complaint with the Texas Workforce Commission at Texas Workforce Commission Career Schools and Colleges, Room 226T 101 East 15th Street, Austin, Texas 78778-0001. Phone: (512) 936-3100. Information on filing a complaint with TWC can be found on TWC Career Schools and Colleges Website at texasworkforce.org/careerschools.
NOTE : PREVIOUS EDITIONS OF THIS FORM WILL NOT BE ACCEPTED
Luxe DentalTM Assisting
3000 Blackburn Street Suite 140A Dallas, TX 75204
Luxe Victory Park
2990 Nowitzki Way Suite 150 Dallas, TX 75219
214.416.9931 (Option 3) 214-416-9931 (Fax)